Q: How are chandeliers secured against damage during transportation?
Chandeliers and lightings are delivered as disassembled units. Singular parts are painstakingly pressed in a fixed and safe container box with defensive coating. Be that as it may, in case of harm to some part, we will quickly trade it for you as a for nothing out of pocket administration. Ideally, based on sending a photograph of the harmed part. When transporting the products abroad, we will set up any potential protests with a transportation organization without anyone else.

Q: Are the crystal fixtures dispatched as of now gathered?

No they are not; precious stone installations can't be sent amassed in light of the fact that it could bring about noteworthy harms in travel. Basic however complete directions are incorporated and the majority of the light fixtures require a straightforward body gathering with the hanging precious stone all set into the apparatus. It would be ideal if you note that we are not answerable for any harms because of the ill-advised establishment of our lighting installations; hence it might be fitting to utilize an expert electrician.

Q: Do you acknowledge returns?

Imagine a scenario in which I don't care for the ceiling fixture once I get it. We will readily discount your price tag less a 20% restocking expense, if things are returned post paid and in great condition. Returns must be made inside 20 days of receipt. We don't acknowledge returns on singular parts. We don't charge a restocking expense on exchanges.

Q: Do you offer a guarantee?

We have the most noteworthy trust in our items, that is the reason we offer a 6 months to 2 years guarantee on the entirety of our items against discoloring and processing plant absconds. In the event that any pieces of our crystal fixtures show absconds or tarnishing during this period, we will happily fix or supplant the light fixture free of charge.Q: May I see the ceiling fixtures in an ordinary shop?

Complete arrangement of product may be seen on the Internet shop as it were. The ceiling fixtures are independently conveyed to ordinary shops where they are sold for altogether higher prices.

Q: What size lights are suggested and where would i be able to get them?

Greatest wattages are unmistakably set apart on the entirety of the item portrayals. We suggest buying the reasonable bulbs; they are the best for additional light refraction and help the gem mirror its brightness. The entirety of our ceiling fixtures are made to fit in with the lighting prerequisites of the nation with which it is being dispatched and bulbs can be bought all things considered neighborhood home stores and general item stores.

Q: May I request transporting the crystal fixtures and lightings abroad?

Truly. For this situation, you should indicate for which nation the ceiling fixture or lighting expected.
In view of this data, we will make a few changes in accordance with the electrical design of crystal fixtures and lightings for you. 

For instance, for the US showcase, they are as of now outfitted with American electric links SPT1 and SPT2 and furthermore with the American standard holders E-12, 120 V, 50/60 Hz. The light fixtures are provided without electrical bulbs.

Q: What is the strategy for shipment?

Your installation will be dispatched by International Airfreight.

For most little transfers, the Czech Postal Service is by all accounts sufficiently adequate. This administration is the least expensive among others and offers a wide scope of different administrations, for example, protection and installment upon money down (framework C.O.D. is conceivable just in nations like the Czech Republic and Slovakia). On the off chance that you live in Prague, you may arrange free delivery of the products right to your home.

Exact figuring of the vehicle value (postage) is given as a piece of the request structure. Essentially select the goal nation for the merchandise and the vehicle cost will be determined automatically.

Q: How are VAT installments composed here?
Costs for the products in the Internet shop are expressed without VAT.
For purchasers from the Czech Republic, the sum ought to be 21 % VAT added to the cost of products. Likewise, if the purchaser lives in the European Union and he/she has legitimate status of characteristic individual, it must be 21% of VAT added to the cost of merchandise. Organizations from the EU, which are holders of substantial TAX VAT, may purchase without the VAT addition.

Q: How long will it take before I get my request?

We can finish conveyances of most ceiling fixtures from our proposal inside three business days. Shipping bundles all through the Czech Republic doesn't take over multi week. On the off chance that the merchandise are to be conveyed abroad, the hour of air transport takes 7 – 14 days.

When requesting altered crystal fixtures and lightings, you will be educated about conveyance times in advance.

Q: How would you ensure my own data?

We utilize a SSL (secure attachment layer) scrambled server to guarantee the most elevated security level conceivable while leading exchanges over the web. While we do track your exchange in our organization documents, it is our arrangement to NEVER unveil your own data with any outsider not legally necessary.

No they are not; precious stone installations can't be sent amassed in light of the fact that it could bring about noteworthy harms in travel. Basic however complete directions are incorporated and the majority of the light fixtures require a straightforward body gathering with the hanging precious stone all set into the apparatus. It would be ideal if you note that we are not answerable for any harms because of the ill-advised establishment of our lighting installations; hence it might be fitting to utilize an expert electrician.

Q: Do you acknowledge returns?

Imagine a scenario in which I don't care for the ceiling fixture once I get it. We will readily discount your price tag less a 20% restocking expense, if things are returned post paid and in great condition. Returns must be made inside 20 days of receipt. We don't acknowledge returns on singular parts. We don't charge a restocking expense on exchanges.

Q: Do you offer a guarantee?

We have the most noteworthy trust in our items, that is the reason we offer a 6 moths to 2 years guarantee on the entirety of our items against discoloring and processing plant absconds. In the event that any pieces of our crystal fixtures show absconds or tarnishing during this period, we will happily fix or supplant the light fixture free of charge.

Q: May I see the ceiling fixtures in an ordinary shop?

Complete arrangement of product may be seen on the Internet shop as it were. The ceiling fixtures are independently conveyed to ordinary shops where they are sold for altogether higher prices.

Q: What size lights are suggested and where would i be able to get them?

Greatest wattage are unmistakably set apart on the entirety of the item portrayals. We suggest buying the reasonable bulbs; they are the best for additional light refraction and help the gem mirror its brightness. The entirety of our ceiling fixtures are made to fit in with the lighting prerequisites of the nation with which it is being dispatched and bulbs can be bought all things considered neighborhood home stores and general item stores.

Q: May I request transporting the crystal fixtures and lighting abroad?

Truly. For this situation, you should indicate for which nation the ceiling fixture or lighting expected.

In view of this data, we will make a few changes in accordance with the electrical design of crystal fixtures and lightings for you.

For instance, for the US showcase, they are as of now outfitted with American electric links SPT1 and SPT2 and furthermore with the American standard holders E-12, 120 V, 50/60 Hz. The light fixtures are provided without electrical bulbs.

Q: What is the strategy for shipment?

Your installation will be dispatched by International Airfreight.

For most little transfers, the Czech Postal Service is by all accounts sufficiently adequate. This administration is the least expensive among others and offers a wide scope of different administrations, for example, protection and installment upon money down (framework C.O.D. is conceivable just in nations like the Czech Republic and Slovakia). On the off chance that you live in Prague, you may arrange free delivery of the products right to your home.

Exact figuring of the vehicle value (postage) is given as a piece of the request structure. Essentially select the goal nation for the merchandise and the vehicle cost will be determined automatically.

Q: How are VAT installments composed here?

Costs for the products in the Internet shop are expressed without VAT.

For purchasers from the Czech Republic, the sum ought to be 21 % VAT added to the cost of products. Likewise, if the purchaser lives in the European Union and he/she has legitimate status of characteristic individual, it must be 21% of VAT added to the cost of merchandise. Organizations from the EU, which are holders of substantial TAX VAT, may purchase without the VAT addition.

Q: How long will it take before I get my request?

We can finish conveyances of most ceiling fixtures from our proposal inside three business days. Shipping bundles all through the Czech Republic doesn't take over multi week. On the off chance that the merchandise are to be conveyed abroad, the hour of air transport takes 7 – 14 days.

When requesting altered crystal fixtures and lighting, you will be educated about conveyance times in advance.

Q: How would you ensure my own data?

We utilize a SSL (secure attachment layer) scrambled server to guarantee the most elevated security level conceivable while leading exchanges over the web. While we do track your exchange in our organization documents, it is our arrangement to NEVER unveil your own data with any outsider not legally necessary.